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Our Services

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Practical Support for Unpaid Carers in London

We provide practical, responsive support that strengthens what carers are already doing. Our services are organised around three groups, reflecting different stages of caring.

Young Carers
Some children and young people take on caring responsibilities alongside school and growing up.

Break Out

Structured activities that create time away from responsibility and allow young carers to rest and reset.

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Shout Out

Recognition, youth voice, and representation that ensures caring responsibilities are acknowledged without being tokenised.

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Work It Out

Movement-based sessions that help manage stress, build confidence, and provide release without requiring emotional disclosure.

Sandwich Carers
Adults caring up and caring down at the same time.

Gear Up

Practical tools such as hospital transport, digital access, and coordination support.

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Show Up

Reliable monthly gatherings that provide continuity and peer connection.

 Adults caring up and caring down at the same time. Reliable monthly gatherings that provi

Step Up

Structured wellbeing sessions that sustain focus and energy under ongoing pressure.

Family Carers
People providing long-term care, or adjusting when care changes.

Hold On

Practical assistance with benefits, paperwork, and care systems.

Move On

Support during transitions, including bereavement.

Go On

Short, structured respite opportunities.

Working in Partnership

We maintain working relationships with Hackney Disability Services, North London Bikur Cholim, Mishon, Young & Inspired, and other local organisations. Without coordination, families can end up receiving fragmented input from different places, with no clear overview of what is happening or who is responsible.

By working in partnership, we align support so carers are not repeating their situation across multiple services. Roles are clearer, communication is direct, and practical coordination moves more efficiently.

Partnership keeps support proportionate, timely, and sustainable.

Referral and Triage

 

Carers can contact us directly. Referrals also come from schools, GPs, health professionals, community organisations, and trusted community networks.

Each referral begins with a triage conversation. We take time to understand what is happening now, where pressure is building, and what needs attention first.

In some situations, immediate coordination is required. In others, the priority is clarity around benefits, social care processes, or entitlement pathways. We break complex systems into manageable steps and identify practical next actions.

The purpose of triage is simple: reduce confusion, reduce delay, and prevent avoidable escalation.

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​Referral Triage Pressure Points Coordination Ongoing Support

Pathway of Support

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